For all the contractors on here

[Redlined]

Probably paranoia on my part. Just Hard to believe they are that bad and almost makes you wonder if it’s intentional.

Hell, after reading all this I wanna get violent and it's not my house.

 

[120+]

I looked at the pictures you texted yesterday. I'd be fighting mad.

 

[Mt Pokt]

For a contractor to be absolved from any "collateral damage", there needs to be language to that in their contact documents. Simple as that.

If there is not a clause in the contract that absolved them from any damage they cause, they are responsible for it.

Let Mr Shitter know if you have to get your attorney involved he will be on the hook for attorney and court fees as well. That is, if there is no clause/ disclaimer in the contract.

You should also reach out to BBB, and a review on their Google profile page.

 

[ribsplitter]

Serve pro sux. I go behind them a lot fixing broken items. They like to remove water closets without unbolting the floor flange and remove sinks without unhooking drains or supply lines.

 

[Tankt]

They pulled the oven out of the cabinet without removing the screws so it busted both sides of the cabinet. They glued it back out

 

[bluegrassDan]

Insurance company selected them. I had no say in it. They do all the work for Farm Bureau

You absolutely have 100% a say so in who does the work. Now, you may not get the top-of-the-line contractor because they have to accept the terms the insurance company is paying out with, but you do have the option of going with a different company IF you can show good cause- like bad reviews, lawsuits, BBB problems. Trust me, I worked for years as a Facility Manager with a large commercial real estate firm and dealt with this type of thing all the time.

 

[HuntressOfLight]

Waiting for response from Farm Bureau agent before I contact Ross again. I will not hesitate to contact my attorney

I think that I may have read only the first 2-3 pages of this thread, just moments ago, and did not bother with the rest of it, other than this page. When bidding the job, the entity should have provided a current copy of its Certification of Insurance (GL/WC), and if not, you should have requested it and followed-up with calls to the listed carriers for confirmation. That is who I would be dealing with...

 

[Tankt]

Insurance company recommended them...I looked back on the texts

 

[HuntressOfLight]

Insurance company recommended them...I looked back on the texts.

Simply request the certificate. It will have everything in which you require, so as to make a claim against general liability carrier.

 

[HuntressOfLight]

https://www.thehartford.com/general-liability-insurance/certificate-of-liability-insurance#:~:text=A%20certificate%20of%20liability%20insurance%20is%20a%20document%20that%20proves,Coverage%20amounts%20and%20limits

 

[bluegrassDan]

One thing you have to remember- You have every right to be the asshole if they damaged your property through their own poor workmanship/negligence. If it were an accident, then you have to have a measure of understanding about it and reach some agreement as to what the acceptable remedy will be (which are spelled out in clear, written terms and signed off on by both parties). While it may sound like the wrong thing to do and yes, it totally sucks that you have to do it- but sometimes small stuff like the outlet- fix it yourself and be done with it. That way you know it's right. The corner gussets used to be installed on your cabinets, they ripped them out when they installed them (usually by some dipshit using them as a handle to lift the cabinet). They are there so that the sides do not pull away from the backs when you load up the cabinet shelfs and the weight cause the joints to expand. That needs to be fixed.
Your insurance agent is an independent agent/franchise owner and a lot of them do things that the parent company will not accept as part of "their" process or services "they" provide from a liability standpoint. However, if he wears the name of the parent company on his shirt, he is representing the insurance company as a whole. They will fight you on this every time and say they won't cover it but that's bullshit and eventually, they will come around- you just have to be that asshole about it and do not stop climbing up the company ladder- squeaky wheel gets the grease. Do expect to get dropped by them as soon as your claim is finalized, that's just part of the game. I fought tooth and nail over a several million dollar claim and it took forever, but they eventually paid it. Your contractor needs to understand that you will let anyone who asks- important part those two words- how bad they are. If they ask you for your opinion or a review, it's not slander or liable. BUT, if you just spout your own opinion in the public print domain or spout it from the rooftop to anyone listening- you open yourself up for a lawsuit and you will lose far more than your repairs were worth.

 

[HuntressOfLight]

Listen, it is reeeally simple. Whichever contractor/subcontractor did the damage to your property, its general liability insurance should cover your claim. That previously mentioned certificate lists the carrier and contact information, along with all else you require. You simply contact the number and be polite.

No attorney necessary, no big deal. That damage is peanuts to cover, from its point of view. Simply tell them you are going to obtain three separate estimates, for repair.

Forward the photos and state that you are in the process of obtaining said estimates. Obtain them, forwarding all, along with the copy of the contract, for the one you wish to hire (don't sign it, until that gl ins company agrees to cover it). Have the check made out to your name. Upon arrival, then sign the contract.

All stated, I sure wouldn't wish to work for you, because you sound like a Karen. Not saying you lack reason, just saying...