- Mar 7, 2016
I bought a Ruger Super Blackhawk Hunter chambered in 44 mag and few years ago and while attempting to sight in a scope on it the ejector rod came flying off and nearly hit me in the forehead. I contacted Ruger twice and as unlikely it is I managed to reach the same customer service rep. both times. I was using factory loaded Hornady Leverevolution ammo when this happened and the customer service rep insisted that I was using hot reloads , which I was not. From all that I have heard over the years Ruger has always had fantastic customer service but unfortunately I cannot agree with that from this one and only experience that I had with them. Do any of you have any idea of how I can get my handgun to Ruger and it be repaired ?